Legal/Terms of Service
Terms of Service
These Terms govern your access to and use of rapidclaims.ai, our automated claims processing platform, mobile apps, and other online services that link to these Terms.
Important Notice
Disputes between you and Rapid Claims will be resolved by binding, individual arbitration unless you opt out per the dispute resolution process in Section 15. Unless you opt out, you waive your right to a trial by jury or to participate as a plaintiff or class member in any class action or representative proceeding.
Definitions
For the purposes of these Terms of Use, the following definitions apply:
Service: The rapidclaims.ai website, our automated claims processing platform, mobile apps, and other online services that link to these Terms.
Content: All material, data, and information, including software, text, images, and other forms of data or communication.
Your Content: Content that you submit, upload, publish, or otherwise make available to Rapid Claims through the Services.
User: Any individual or entity that accesses or uses the Service.
Customer Agreement: Any separate agreement that Rapid Claims has with our healthcare provider and other customers.
Rapid Claims ("we," "us," "our"): Rapid Claims and its subsidiaries.
You ("your"): The individual or entity that has agreed to these Terms of Use.
1Terms of Service
These Terms govern your access to and use of rapidclaims.ai and our other websites, our automated claims processing platform, mobile apps, and other online services that link to these Terms, unless otherwise specified on a particular website, service, or separate Customer Agreement that Rapid Claims has with you or our customers.
These Terms, along with any applicable Customer Agreements, form a binding legal agreement between you and Rapid Claims in relation to your use of the Services. If you do not agree with these Terms, you must not access the Services and must remove any associated software application from your device. In the event of a conflict between these Terms and a Customer Agreement, the Customer Agreement prevails.
2Your Agreement to These Terms
By clicking "I accept," "I agree," or similar, or by accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms. You also represent that you have the legal authority to accept these Terms on behalf of yourself and any party you represent. If you do not agree to these Terms, you are not authorized to use the Services.
3Changes to These Terms
Rapid Claims may modify, remove, or supplement these Terms periodically. We will display a notice of any significant changes on our website and, where required by law, notify you via email, your account, or the Services. If you disagree with the updated Terms, we may restrict your further use of the Services without liability. Continued use after the effective date constitutes acceptance of the updated Terms.
4Content Available Through the Services
Provided as-is
Rapid Claims does not make, and specifically disclaims, any representations or warranties about the Content you may access through the Services. All Content is provided on an "as-is" and "as-available" basis without warranty of any kind. Rapid Claims is not liable for any Content, including infringing Content, errors or omissions, or any loss or damage incurred from Content accessible through the Services.
You are solely responsible for your reuse of Content, including providing proper attribution or obtaining consents for Your Content. As between you and Rapid Claims, all Content (except Your Content), including Services, downloadable software, and accompanying data, is solely owned by Rapid Claims. Except as expressly authorized, you agree not to reproduce, modify, distribute, sell, or otherwise exploit the Services or Content for any commercial purpose, or in any manner that infringes Rapid Claims' Intellectual Property Rights.
5Your Content
Your responsibilities
You may submit textual, audio, and/or visual content through the Services, including commentary, feedback, support requests, and competition entries. You are solely responsible for Your Content and the consequences of submitting it, and you warrant that you own or have the necessary licenses, rights, consents, and permissions to publish it.
License to Your Content
By making Your Content available, you grant Rapid Claims a non-exclusive, transferable, sublicenseable, worldwide, royalty-free license to use, copy, modify, create derivative works of, distribute, publicly display and perform Your Content in connection with operating and providing the Services. This license does not grant Rapid Claims the right to sell Your Content or distribute it outside our Services.
Representations & warranties
You have the written consent of each identifiable person in Your Content to use their name or likeness as contemplated by these Terms.
Your Content and Rapid Claims' use of it will not violate any law or infringe any third-party rights, including Intellectual Property and privacy rights.
Rapid Claims may exercise the granted rights without liability for any guild fees, residuals, payments, or royalties.
Content removal
Rapid Claims assumes no liability for any User Content posted by you or others. You may be exposed to Content that is inaccurate or objectionable. Rapid Claims reserves the right (but has no obligation) to review and remove any of Your Content that we believe violates these Terms, applicable laws, or the rights or safety of others.
6Registered Users
Eligibility
By registering, you represent that you are the age of majority in your jurisdiction (typically 18). You further represent that you are not a Specially Designated National, a denied party, excluded from federal health care programs, or prohibited from using the Services under any export law.
Registration obligations
Only provide accurate and current information.
Maintain the security of your password and user name.
Promptly update your email so we can contact you.
Be fully responsible for all uses of your account resulting from your acts or omissions.
Account security
Treat any user name, password, or access credential as confidential and do not disclose it. Your account is personal to you; do not provide others with access. Notify us immediately of any unauthorized access. Exit your account at the end of each session and use caution on public or shared computers.
Account termination
Rapid Claims reserves the right to modify or discontinue your account at any time, subject to any applicable Customer Agreement, including disabling any identifier if we believe you have violated these Terms.
7Prohibited Conduct
You agree not to engage in any of the following:
Violating laws and rights: Using any Service for an illegal purpose, violating any right of a third party, or using a Service in violation of any applicable Customer Agreement.
Solicitation: Transmitting advertising or promotional materials, junk mail, spam, chain letters, pyramid schemes, or other unsolicited solicitation.
Disruption: Disabling, overburdening, or impairing the Services, disseminating malicious code, or interfering with any network, equipment, or server.
Harming others: Posting Content that is harmful, offensive, obscene, abusive, defamatory, hateful, false, or that incites an illegal act; harassing others; or posting PII about persons under 13.
Impersonation or unauthorized access: Impersonating another, misrepresenting affiliation, using another's account without authorization, or attempting to gain unauthorized access to the Services or connected systems.
8Ownership of Intellectual Property
Except for Your Content, the Services and Content — including software, code, architecture, design, user interface, graphics, trademarks, copyrights, and patents ("Intellectual Property Rights") — are owned by Rapid Claims or its licensors and protected by applicable law.
Except as provided in these Terms or a Customer Agreement, you are granted no license or interest in any Intellectual Property Right. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any Content or the Services without our prior written consent. The Rapid Claims name and logo are trademarks of Rapid Claims; do not use them without prior written permission. All rights not expressly granted are reserved.
9Monitoring and Enforcement of Terms
We have the right to:
Remove or refuse to post any of Your Content for any or no reason in our sole discretion.
Take any action with respect to Your Content we deem appropriate, including if it violates these Terms, infringes any right, threatens safety, or could create liability for Rapid Claims.
Disclose your identity to any third party claiming your material violates their rights.
Take appropriate legal action, including referral to law enforcement, for illegal or unauthorized use.
Terminate or suspend your access to all or part of the Services for any or no reason.
You waive and hold harmless Rapid Claims and its affiliates, licensees, and service providers from any claims resulting from any action taken during, or as a consequence of, investigations by such parties or law enforcement authorities.
10Disclaimer of Warranties
To the fullest extent permitted by law, Rapid Claims offers the Services (including all Content and any third-party services) as-is and as-available, and makes no representations or warranties of any kind — express, implied, statutory, or otherwise — including warranties of accuracy, reliability, availability, title, merchantability, fitness for a particular purpose, or non-infringement. Rapid Claims does not warrant that the Services will be uninterrupted or error-free, that defects will be corrected, or that servers are free of viruses or harmful components.
11Limitation of Liability
To the fullest extent permitted by law, in no event will Rapid Claims or its affiliates, employees, officers, directors, agents, licensors, or providers be liable for any incidental, direct, indirect, punitive, consequential, exemplary, or special damages — including loss of revenue, lost profits, or cost of substitute goods or services — arising in connection with the Services, even if advised of the possibility of such damages. Subject to the foregoing, your recovery of any direct damages is limited to the lesser of what you paid for the Services or USD $50.00.
12Indemnification
To the extent not prohibited by law, you agree to indemnify and hold harmless Rapid Claims and its affiliates, employees, officers, directors, agents, licensors, and providers from any claims, damages, expenses, and costs (including reasonable attorneys' fees) arising out of (a) your violation of these Terms, (b) your use of the Services, (c) the Content you make available, or (d) your violation of any other party's rights or applicable law.
13Privacy Policy
Rapid Claims provides a privacy policy that describes the data we collect through our Services, available at rapidclaims.ai/privacy-policy. Please review it to understand how we collect and use your personal information.
14Termination
By Rapid Claims: We may modify, suspend, or terminate operation of, or access to, all or any portion of the Services at any time for any reason.
By You: You may immediately stop accessing or using the Services at any time.
Automatic upon breach: Your right to access and use the Services terminates automatically upon your breach of any of these Terms.
Under Customer Agreement: We may terminate or suspend your right to access a Service if permitted by an applicable Customer Agreement.
Survival: The disclaimer of warranties, indemnification, limitation of liability, and dispute resolution provisions survive any termination.
15Miscellaneous Terms
Choice of law: These Terms are governed by the laws of the State of Delaware, not including its choice-of-law rules.
Electronic notice & signature: You consent to receive all communications electronically and agree your electronic actions constitute your signature and acceptance.
No waiver: Failure to enforce strict performance of any Term is not a waiver of any provision or right.
Severability: If any part is held invalid, it is severable and does not affect the remaining provisions.
Relationship of parties: No joint venture, partnership, employment, or agency relationship is created by these Terms.
Assignment: Rapid Claims may assign these Terms at any time. You may not assign or sublicense your rights.
Integration: These Terms and any Customer Agreements are the entire agreement and supersede prior communications.
Contact information
Rapid Claims Support · 108W, 13th Street, Wilmington, New Castle, Delaware, 19801 · support@rapidclaims.ai