
If you are in medical billing, run a diabetes care clinic, or simply want to understand how to bill for Hemoglobin A1C tests, you have come to the right place. Proper CPT coding of A1C tests is not just important to medical billing and insurance processing; it can literally make or break the financial success of your medical practice.
In this article, we will delve into all aspects of A1C tests and medical billing, including what CPT codes to use, what documentation is necessary, common reasons why A1C tests are denied, and how artificial intelligence and speed processing are revolutionizing the process.
Hemoglobin A1C is a test that gives information about the level of glucose in the blood on an average basis over the past two to three months. It is one of the most requested tests in the US healthcare system, particularly for patients with Type 1 and Type 2 diabetes. It is a mission-critical process in revenue cycle management because of its volume and its status as a reimbursable test.
From a clinical perspective, it is relatively simple to order a test for Hemoglobin A1C because it only requires a blood sample and does not require fasting. However, from a reimbursement perspective, it is a bit complex because of multiple codes and documentation requirements.
The Current Procedural Terminology (CPT) code list, which the American Medical Association administers, has two major codes for A1C testing:
CPT 83036 is the standard code for most A1C tests in clinical laboratory settings, such as hospital labs, reference labs, and physician office labs (POLs). The test has to be performed using a CLIA-approved quantitative A1C test methodology.
CPT 83037 is particularly applicable when the A1C test is performed using an FDA-cleared home or point-of-care monitoring device. Devices can include those at the patient's bedside, in a rural clinic, or even at the patient's home using a kit.
It is important to remember that CPT codes are not used without a valid ICD-10-CM diagnosis code to justify the medical necessity of the procedure. The following are some of the most commonly used ICD-10 diagnosis codes with A1C tests:
It is always important to code to the highest level of specificity possible. If complications of diabetes are present, such as neuropathy and/or nephropathy, these should also be coded, even though they are not necessary for A1C testing reimbursement.
There are different CPT modifiers, and they can be applicable for A1C testing under different circumstances.
Revenue cycle professionals across the United States report similar patterns of claim denials for A1C testing services. Understanding these patterns is the first step towards reducing your denial rates.
Artificial intelligence is not a futuristic concept for healthcare billing and revenue cycle management. We are already witnessing its application across different platforms for RCM. For A1C testing and other high-volume lab testing services, artificial intelligence is changing the way claims are prepared and processed. AI platforms like RapidClaims help to navigate the process of A1C billing with the use of their advanced AI tools and software.
AI-Powered Code Suggestion and Validation
Artificial intelligence-based coding solutions use clinical documentation, including physician notes, lab orders, and problem lists, and suggest the most suitable CPT and ICD-10 combinations for a claim. For A1C testing services, it can:
Billing for A1C tests may not seem like a very complex area, but as this process is repeated for thousands of patients and dozens of payers, even small efficiencies in terms of coding and speed can add up to substantial revenue recoveries and operational efficiencies. As these technologies become more and more integral to the billing process, those practices that invest in these technologies will be able to better navigate this complex reimbursement environment.
The main CPT code for a standard laboratory test is 83036, and if the test is performed on an FDA-approved home or point-of-care device, then the CPT code is 83037.
CPT 83036 is for laboratory testing, and CPT 83037 is for tests performed on an FDA-approved home or point-of-care monitoring device.
The ICD-10 codes that are usually used in conjunction with the CPT codes are E11.9, E10.9, and R73.09, and the correct ICD-10 code depends on the confirmed diagnosis and reason for the test.

Praveen PS is an experienced medical coder with 7 years of expertise in E/M Outpatient and Home Health coding, delivering precise documentation review and compliant coding practices to enhance revenue cycle performance at RapidClaims.
